![]() ![]() I uninstalled and reinstalled the latest version of VZManager (for Win 8.1 - there is no Win 10 driver or version), and I even installed the version for Windows Vista,7 and 8. I spent 3.5 hours with Dell technical support and with Verizon technical support, including supervisory support. Specifically, when I hit "Connect WWAN", I get this error message: And even though I followed the VZAM workaround mentioned in this thread and set the "Device Operating Mode" to "Lan Adapter" (instead of "Windows Mobile Broadband"), the UML290 would not work correctly. The Pantech UML290 worked perfectly with it. I have a Dell XPS 13 that came with Windows 8.1. Thanks in advance for any assistance with this matter. I'm attaching two screen shots that will hopefully help diagnose why I cannot connect via the Pantech. I also don't find a modem installed in the device manager. I've tried the Verizon Windows 10 "work around" ( ) but my VZAccess Manager does not have the same options as shown in the work around. The laptop connects without any issues to wifi networks. I've installed, uninstalled, reinstalled, uninstalled and reinstalled the VZAccess Manager. My new laptop has wifi connectivity and had Windows 10 installed "out of the box." I cannot get my new laptop to connect via the Pantech. I've never had any issues using the Pantech UML290 and have loved this little device ~ until today! My husband gave me a new laptop for Christmas. My desktop has Windows 10 ~ updating a few months ago from Windows 7. ![]() ![]() I have been using a Pantech UML290 for the past 2+ years without any issues on my desktop computer (no wifi capabilities) and previously on my husband's older laptop computer. ![]()
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